Premium Services FAQ

• Order and manage your tickets..
• Learn how to transfer or claim tickets in Account Manager.. 

Please contact:

• For suite or club seat sales, please contact Premium Services.
• Current clients should send ticketing questions to the Ticketing department. 

Our suites are sold with multiple year agreements. When available, single event suites are sold for select arena events. Suite rentals are available for Swamp Rabbits hockey games. View upcoming events with a single event suite rental available.. 

Contact Premium Services for more information: Email Ticketing
 

Food and beverage service to Bon Secours Wellness Arena’s premium suites is provided by the in-house concessionaire, Levy.

More information on how to order for events will be listed soon! 

The suites are located on the concourse overlooking the arena bowl in Sections 111-121 and 100-105.

Suite owners are given a pre-determined number of parking passes for events.

Guests with a suite ticket, or additional arena ticket purchased through the Premium Service department, are able to enter through the Premium Service Lobby, located at the top of the stairs in the VIP Parking lot off of Church Street. 

Suites are professionally decorated, fully furnished and adorned with upscale features, including a wet bar, food and beverage counter, center island, refrigerator, drink rail with bar stools, flat screen television and a private restroom.  

You’re able to enter your suite when doors open to the general public. Guests with a suite ticket, or additional arena ticket purchased through the Premium Service department, are able to enter the Premium Service Lobby area 30 minutes prior to general doors. 

There is no re-entry. Once you have exited the arena, you cannot re-enter for any reason